At ElderLegalAid, we are committed to protecting the privacy and confidentiality of our senior clients. This privacy policy explains how we collect, use, and protect your personal information.
We collect personal information necessary to provide legal services, including name, contact details, identification documents, financial information, and relevant medical records when applicable to your legal matter.
Your information is used exclusively for providing legal services, maintaining client records, communicating with you about your case, and fulfilling our legal obligations. We never sell or share your information with third parties for marketing purposes.
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our staff is trained in privacy protection and confidentiality practices.
For clients from the European Economic Area, we comply with GDPR requirements. This includes your rights to access, correct, delete your data, and withdraw consent for data processing. We maintain transparent processing practices and promptly report any data breaches.
Our website uses essential cookies to ensure basic functionality and security features. We also use analytics cookies to understand how visitors use our website, helping us improve our services. You can control cookie preferences through your browser settings.
We employ industry-standard security measures including encryption, secure servers, and regular security audits to protect your information. Physical documents are stored in secure, access-controlled facilities.
As legal professionals, we maintain strict client confidentiality in accordance with Canadian legal professional standards and ethics requirements. Your communications with us are protected by attorney-client privilege.
We regularly review and update our privacy practices to ensure continued protection of your information. Any significant changes to this policy will be communicated to active clients.
For privacy-related questions or concerns, please contact our Privacy Officer through our office contact information.